The last of the ADSL story?

Hi there!

If you've been following our ADSL saga, you'll remember that the microwave version is now installed and working. Also, that we were still waiting for the telephone line version to be installed. Now, there's more...

We received a notice at the end of August that the service should be installed within the coming 4 weeks. The 4 weeks passed with no additional news...

I finally (October!) went back to the system messages and found that there was a way to follow up on the progress of our request on the internet. Nice. I did that and found a message that the status of the service as of 24 July 2007 was "order cancelled." No notice from the theoretical provider at all. Then, I went to the area that was supposed to show the details of the cancellation. It's a general statement that says the it's most likely technical problems for the connection.

Oh, we also got a new bill for service for the months of August and September...

End of this part of the ADSL story!

Ciao for now...

Craig