Hi there!
This is the second tirade against bureaucracy, Italian style, identified by alphabet soup. This version is the dot-IT jungle.
As you most likely have discovered, we have a website called www.TenutaCollicello.com which is the basis for this Blog. Since we are located in Italy, we thought it would be nice to have www.TenutaCollicello.it, even though we would only use it to redirect misguided souls to the dot-com website. This is the story of our dot-it adventure…
04 April. On 4 April, I found an on-line advertisement for a hosting organisation in Italy that featured (surprise?) dot-it domains. I won’t mention the name of the organisation, since they really did try to help. I registered www.tenutacollicello.it in the name of the company of the same name, registered and located in Italy. My wife, the managing director of the company was listed as such, and I was listed as the responsible website manager. The payment was made (and accepted) on-line by credit card.
05 April. The next day, the website was placed on the web with an “under construction” sign, and the hosting organisation sent an invoice on-line.
09 April. On this day we received a notice that we needed to register with the appropriate dot-it authority that we were running out of time.
10 April. I responded by asking what exactly it was that we needed to do. The host organisation responded that there was an on-line form that we needed to fill out, called (abbreviated) the LAR. We sent the form, appropriately filled out (we thought), and faxed it to the number in the e-mail. After that, no news…
28 June. Out of the blue, we received a letter from the authority that said that the time limit on our application had expired – that certain items in the LAR were inconsistent with entries in the technical module. Also, the address used (in Italian in the accepted Italian format of postal code, city, neighbourhood, street address) in the LAR for the registration address did not conform to the format 'street:', 'city:', 'stateOrProvince:', 'postalCode:', 'countryCode:'
03 July: One week later, after we had talked to the host organisation by phone and corrected the entry and sent it again to the fax number, we received the same form letter, but this time, it was the address of the company that was wrong (same format problem).
05 July. After another phone call with the hosting organisation, I responded with an e-mail showing the postal address and the physical address of the company (these are not the same, the office address is different from the physical address).
The same day, I received a second form letter that complained that the name of the person who had applied for the registration was not the same as the web administrator. It also said that the address format of the seat of the company was incorrect.
07 July. I responded to the above by email again. This time, I was so frustrated that I really didn’t care whether they accepted the changes or not.
13 July. We received an e-mail notice that our application had expired.
We received a second e-mail notice that our application had expired from the hosting organisation.
Guess what? I don’t care! We don’t need it and I only expect more bureaucratic red tape in the future. For those who are interested (and have the intestinal fortitude to go through all the red tape), www.tenutacollicello.it is again available.
Ciao for now!
Craig
No comments:
Post a Comment